Terry O’Connor is the Founder, Co-President and Manager of the Business & Life Insurance Departments. Originally from Erie, PA, Terry is a graduate of Edinboro University where he played college football for 4 years as a wide receiver and special team’s player. He also obtained his Masters of Science degree from Gannon University in Erie, PA. He is active with many networking groups in the greater Charlotte area, including being the current President of the Morning Pacesetters Chapter of BNI.

Terry is the Erie Insurance Agent Advisory Rep for the Erie Charlotte Branch agents, and also attends many seminars & trainings learning to deal with the complex issues of larger business insurance clients needs.

An avid hunter, fisherman, and sports enthusiast, Terry also enjoys spending family time with his wife Michelle and son Trey.

Terry specializes in risk management for large business insurance client accounts

Michelle joined O’Connor Insurance in 2002. Michelle graduated from Indiana University of Pennsylvania in Indiana, PA with a BS degree in Business Administration. With more than 12 years of experience in the insurance industry, she began her insurance career as a District Sales Manager for Erie Insurance Group where her primary responsibilities included recruiting and assisting Erie Insurance Agents in product knowledge, marketing, agency operations and computer development. While she practically fell into her insurance career, Michelle believes passionately in insurance because she believes in the purpose of insurance.

Active in many networking groups, Michelle is currently a member of the e-Women Network, BLOC, and NAWBO. Michelle brings to O’Connor Insurance Associates a unique blend of customer service, attention to detail and insurance expertise!

If you are at the office make sure you stop in Michelle’s office to see the latest photos of her son Trey and her beloved Pittsburgh Steelers’ memorabilia. In her spare time, Michelle is a very busy Mom to Trey and wife to Terry. She enjoys jogging and keeping her garden flourishing in the summer.

Steve graduated from Wilkes University in Pennsylvania in 2004 with a bachelor’s degree in History and Political Science. Originally an Allentown native, Steve worked for Hoban and Associates and the Sussky Agency in Pennsylvania before moving to Charlotte, North Carolina in August of 2004. Steve is the heart of O’Connor Insurance Associates Personal Lines Department. He is an expert in assisting clients promptly and efficiently yet getting it done right the first time. Steve is responsible for the sales and service of all personal insurance lines including Auto, Home and Boat policies.

On the weekend you can find Steve and his wife Lindsay hiking the beautiful NC Mountains. If you get to the YMCA early enough during the week you might bump into him. He is typically there just as the doors open so you have to be an early bird!

Jeanette is our Administrative Assistant, with over 20 years experience in customer service. Before Jeanette joined the O’Connor team, she co-owned her own business (Automotive Collision repair) working as an office manager for more than 13 years. Jeanette brings compassion and understanding to our client’s needs. Having been exposed to the insurance claims process from the auto repair side of it, she knows what is involved from start to finish. She also brings a special understanding of what it’s like as a business owner, to go through the process of worker’s compensation claims and garage liability claims and having the proper insurance. Prior to working at her own business, Jeanette worked in the healthcare industry for 8 years. Jeanette is a native of New York and Connecticut and has lived in the Charlotte/Concord area since 1990.

Jeanette enjoys spending time with her family. This includes her Mom who relocated to Concord 15 years ago to be closer to the grandchildren (and of course her daughter!). Jeanette’s Dad also came along for the ride but he has since passed away, so she treasures every moment with her Mom. In addition, she has two grown sons, who both live in Concord. The oldest son recently married in 2007, and her younger son is going to college. Jeanette also looks forward to spending time with her furry child during the quiet-solitude of their morning walks. She also enjoys cooking, reading, home decorating, traveling to the beach to see her sister and spending time with her significant other Al.